Since 2013 Akkukachasma is always working to provide you with good-quality products low cost than other online websites. When anyone facing a problem with the product and if you aren’t fully satisfied with our products and it is not ‘As they describe’ on our website, or is received in a ‘damaged’ condition, you can request an Exchange or a Refund within 14 days after receiving the order.
For refund, once we receive the product in its original condition with the invoice at our warehouse.
Follow these easy steps to complete your return help:
HOW DO I RETURN THE PRODUCT?
Follow these easy steps to complete your return:
Note: You must have to take action on the return process within 14 days from receipt of your product when required.
CAN ALL PRODUCTS BE RETURNED ?
We want you to be 100% satisfied with our products. In general, we all accept returns for all our products, as per the policy above, with the following exceptions:
Once the product has been returned to us in its original condition, we will refund the money back to you via the original mode of payment.
How much time to take for my cancellation amount?
Based on the return method chosen it normally takes 10-16 business days for you to get a refund issued against your return, assuming that the product is received back to us in its original condition.
1. PICK-UP OF PRODUCT (6-10 DAYS)
3-5 days to pick up your product + 3-5 days to deliver back to our warehouse [Total:6-10 days]. [Note: This time may vary if you choose your own courier to return the product]
2. QUALITY INSPECTION AT WAREHOUSE (1-2 DAYS):
Once received at our warehouse, we take up to 2 days for the quality check of the returned product.
3. CONFIRMATION CALL (1 DAY):
Post quality check, we will call you to confirm receipt and issue store credit immediately.
4. REFUND OF MONEY (IF APPLICABLE): 2 - 3 BUSINESS DAYS
For refunds, it may take up to 2-3 business days to initiate the refund. It could take up to 3-4 business days for the money to be returned to your bank account, depending on your bank.
If you would like to cancel your order before if has reached you, for any reason, please choose one of the following methods same day:
In both cases, you will receive an email confirming the cancellation of your order.
(Ex. New glass fitting / Change / Other if any)
Its take (6-10 DAYS):- Working like 1-2 day for pickup, 4-5 day for receive at our warehouse, and within 3 days the product at your home.
Call on +91 8188881661 / Submit here – Pick up my eyewear
In case, you will receive an email Confirmation / Notification of your order from time to time.