Since 2009 Akkukachasma is always working to providing you good quality product cheapest then another online website. When anyone facing any problem with any product and if you aren’t fully satisfied with our products and it is not ‘As the describe’ on our website, or is received in a ‘damage’ condition, you can request an Exchange or a Refund within 14 days after receiving the order.
For refund, once we receive the product in its original condition with the invoice at our warehouse.
Follow these easy steps to complete your return help:
HOW DO I RETURN PRODUCT?
Follow these easy steps to complete your return:
Note:You must have take action on the return process within 14 days from receipt of your product when require.
CAN ALL PRODUCTS BE RETURNED?
We want you to be 100% satisfied with our products. In general, we all accept returns for all our products,per the policy above, with the following exceptions:
Once the product has been returned to us in its original condition, we will refund the money back to you via the original mode of payment.
How much time to take for my cancellation amount?
Based on the return method chosen it normally takes 10-16 business days for you to get a refund issued against your return, assuming that the product is received back to us in its original condition.
1. PICK-UP OF PRODUCT (6-10 DAYS)
3-5 days to pick up your product + 3-5 days to deliver back to our warehouse [Total:6-10 days]. [Note: This time may vary if you choose your own courier to return the produuct]
2. QUALITY INSPECTION AT WAREHOUSE (1-2 DAYS):
Once reveived at our warehouse, we take up to 2 days for the quality check of the returned product.
3. CONFIRMATION CALL (1 DAY):
Post quality check, we will call you to confirm receipt and issue store credit immediate.
4. REFUND OF MONEY (IF APPLICABLE): 2-3 BUISINESS DAYS
For cash refunds, it may take up to 2-3 business days to initiate the refund. It could take up to 3-4 business days for the money to be returned to your bank account, depending on your bank.
If you would like to cancel your order before if has reached you, for any reason you, please choose one of the following methods same day:
In both cases, you will receive an email confirming the cancellation of your order.
(Ex. New glass fitting / Change / Other if any)
Its take (6-10 DAYS):- Working like 1-2 day for pickup, 4-5 day for receive at our warehouse, and within 3 days the product at your home.
Call on +91 8188881661 / Submit here – Pick-up my eyewear
In any cases, you will receive an email Confirmation / Notification of your order from time to time.