7 day return-policy for online buyer only
🔄 Return & Warranty FAQs
What is the 7 day return policy?
Ans: We only accept returns for defective (damaged or manufacturing fault) products. If you receive a defective item, please contact us immediately on WhatsApp at +91 8188881661 with a photo or video of the defect. We will resolve it as quickly as possible.
>> How do I report a defective product?
Ans: Simply send a clear photo or short video of the defect on WhatsApp to +91 8188881661. Our team will respond within 24 hours and guide you through the resolution process.
Is there a warranty on frames and lenses?
Ans: No WARRANTY on Eyeglass & Sunglasses. We cover lens coating peel-off defects on lens not on Scratches, normal wear and tear, and accidental damage are not covered.
Here is our honest reason why:
We offer a carefully curated, limited selection of eyewear at the best value prices in India. Many brands charge premium prices simply to offer warranty terms — but a warranty label does not mean better quality. It only sounds good on paper. We do not believe in inflating our prices for the sake of a warranty tag.
What we believe in instead is letting our quality and reputation speak for themselves.
Akku Ka Chasma has been India's trusted online eyewear store since 2013 — over 13 years, thousands of satisfied customers, and a reputation built on honest pricing and durable products. That is our real guarantee to you.
Great quality. Honest prices. No gimmicks. Since 2013.
