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RefundPolicy

Mostly we want to to make easy and fast shopping as possible, as Easy is the first term of shopping on online but 2nd commitment is your product is reach you soon without any wasting of time because we know you can't think any work without your glasses. That's why we try to dispatch your eyeglass product same-day shopping or next-day shipping commitment. Since 2013 Akkukachasma is always working to providing you good quality products cheapest than other online websites as well as a marketplace. Here anyone facing problem with any product and if you aren’t fully satisfied with our products and it is not ‘As the describe’ on our website, you can request an Exchange or a Refund within 7 days after receiving the order.


 Not Accept Product Condition On following--

                                                                                                                                      

--Eyeglasses & Sunglass--

1- If your Eyeglass / Sunglasses power prescription is the wrong entry at the time of booking.

2- After receiving the eyeglass Akku ka chasma gives you 7 days return time after the return time period no return/refund accept & allow once we receive the product in its original condition with the invoice at our warehouse.

3- Not Return and refund is allowed on scratch because No scratch is available at the time of delivery.

4-No return is allowed for damage of the packaging materials box if damage.

5-After delivery the mishandling of product or intension of braking eyeglass or coating peel off or D- shaped of product.

                                                                           

--Contact lens-- 

 1- If the Product is open or used. Because that all products come with high levels of error check so the error is not present in the box.

                                                                              Follow these easy steps to complete your return help:


HOW DO I RETURN THE PRODUCT?

Follow these easy steps to complete your return:

Whatsapp us on +91-8188881661 to fast your return & confirm the mode of returning the product to us.

100% Free Pick-up service: Available in all cities. Call us at +91-8188881661 to select this option.

We would arrange a pick-up at your location within the same days only Akkukachsma service provides you same-day pickup for makes you happy. if you Return by a courier of your choice to return the product back to us. (All India Return Hub T/21 Bharadwaj Appartement Hashimpur Road Balson Allahabad 211002 M.no 8188881661). We will repay up to Rs.50 towards your shipping costs, subject to your product is received back in its original condition.

Once we receive the product at our warehouse team inspects it to ensure that it is in the same condition as when it was sent to you.

Store credit is like currency and can be used against any purchase on Akkukachasma.com or at any of our stores.

If you would like your money to be instead of store credit, please email us at Help@akkukachasma.com or call us at 8188881661.

Note: You must have to take action on the return process within 7 days from receiving of your product when required.


CAN ALL PRODUCTS BE RETURNED?


We want you to be 100% satisfied with our products. In general, we all accept returns for all our products, per the policy above, with the following exceptions:


Contact Lenses: These would be acceptable only if they are returned in an undamaged condition, with the sealed outer packaging intact.

Eyewear: [Eyeglasses, sunglasses, Power Sunglasses]

 -Not Return and refund is allowed on scratch because No scratch is available at the time of delivery.


Once the product has been returned to us in its original condition, we will refund the money back to you via the original mode of payment.


If you have paid online through a credit/debit card the refund will be processed on the same card.

If you have paid through Cash On Delivery (COD), your money will be refunded via NEFT to your bank account. Once you initiate the returns process we will send you a link to enter your bank details for the refund.


How much time to take for my cancellation amount?


Based on the return method chosen it normally takes 10-16 business days for you to get a refund issued against your return, assuming that the product is received back to us in its original condition. Calculation following below>> 


  • PICK-UP OF PRODUCT


  • 2-3days for Pick-Up of Product 
  • 5-6 days to delivery back to the warehouse. [Note: This time may vary if you choose your own courier to return the produuct]


  • QUALITY INSPECTION AT WAREHOUSE


  • Once received at our warehouse, we take up to 2 days for the quality check of the returned product in the same condition as dispatch.


  • CONFIRMATION  
  • After the quality check, we will refund money to your account within 1 day via  NEFT / RTGS/ UPI OR OTHER.