Mostly we want to make easy and fast shopping as possible as Easy. For fast and safe your product reaches you soon without any wasting of time because we know you can't think of any work without your glasses. That's why we try to dispatch your eyeglass product same-day shopping or next-day shipping commitment. Since 2013 Akkukachasma is always working to provide you with good quality products cheapest of other online websites as well as a marketplace. Here anyone facing a problem with any product and if you aren’t fully satisfied with our products and it is not ‘As the describe’ on our website, you can request an Exchange or a Refund within 7 days after receiving the order.

 Not Accept Product Condition On following--

                                                                              Follow these easy steps to complete your return help:

HOW DO I RETURN THE PRODUCT?

Follow these easy steps to complete your return:

Whatsapp us at +91-8188881661 to fast your return & confirm the mode of returning the product to us.

100% Free Pick-up service: Available in all cities. Call us at +91-8188881661 to select this option.

We would arrange a pick-up at your location within the same day only Akkukachsma service provides you with same-day pickup for makes you happy. if you Return by a courier of your choice return the product back to us. We will repay up to Rs.50 towards your shipping costs, subject to your product is received back in its original condition.

Once we receive the product at our warehouse team inspects it to ensure that it is in the same condition as when it was sent to you.

Store credit is like currency and can be used against any purchase on Akkukachasma.com or at any of our stores.

If you would like your money to be instead of store credit, please email us at Help@akkukachasma.com or call us at 8188881661.

Note: You must have to take action on the return process within 7 days of receiving your product when required.

CAN ALL PRODUCTS BE RETURNED?

We want you to be 100% satisfied with our products. In general, we all accept returns for all our products, per the policy above, with the following exceptions:

Contact Lenses: These would be acceptable only if they are returned in an undamaged condition, with the sealed outer packaging intact.

Eyewear: [Eyeglasses, sunglasses, Power Sunglasses]

 -Not Return and refund is allowed on scratch because No scratch is available at the time of delivery.

Once the product has been returned to us in its original condition, we will refund the money back to you via the original mode of payment.

If you have paid online through a credit/debit card the refund will be processed on the same card.

If you have paid through Cash On Delivery (COD), your money will be refunded via NEFT to your bank account. Once you initiate the returns process we will send you a link to enter your bank details for the refund.

How much time to take for my cancellation amount?

Based on the return method chosen it normally takes 10-16 business days for you to get a refund issued against your return, assuming that the product is received back to us in its original condition. Calculation following below>> 

• PICK-UP OF PRODUCT

• 2-3days for Pick-Up of Product 
• 5-6 days to deliver back to the warehouse. [Note: This time may vary if you choose your own courier to return the product]

• QUALITY INSPECTION AT THE WAREHOUSE

• Once received at our warehouse, we take up to 2 days for the quality check of the returned product in the same condition as dispatch.

• CONFIRMATION  
• After the quality check, we will refund money to your account within 1 day via  NEFT / RTGS/ UPI OR OTHER.

Note -Any returns and exchanges are Not available if you are buying from a physical shop. Because you already take huge time and effort for buying single eyeglasses.